Privacy Policy

The Crawford University Global Alumni Association (CRUGAA) is committed to protecting the privacy and security of your personal data. This Privacy Policy describes how we collect, use, store, and share information when you interact with our website, member portal, and related services. By using our platform, you consent to the practices described in this policy.

1. Information We Collect

We may collect the following categories of information:

• Personal identifiers: Full name, email address, phone number, date of birth, graduation year, and class information.
• Account credentials: Email and encrypted password used to access the member portal.
• Profile information: Employment details, professional bio, LinkedIn URL, profile photo, and verification documents.
• Payment data: Transaction records for membership dues, donations, and event registrations. Payment card details are processed by third-party payment processors and are never stored on our servers.
• Usage data: Browser type, device information, IP address, pages visited, and interaction patterns collected through cookies and analytics tools.

2. How We Use Your Data

We use the information we collect for the following purposes:

• To create and manage your CRUGAA membership account and verify your alumni status with Crawford University.
• To process membership dues, donations, and event registrations.
• To communicate important updates, event invitations, newsletters, and association announcements.
• To facilitate networking opportunities, alumni directories, and community groups.
• To improve our platform, services, and user experience through analytics and feedback.
• To comply with legal obligations and protect the rights and safety of our members.

3. Data Sharing

We do not sell your personal information. We may share your data in the following limited circumstances:

• Crawford University: For alumni verification purposes and coordinated university programmes.
• Service providers: Third-party vendors who assist with payment processing, email delivery, hosting, and analytics, bound by data protection agreements.
• Legal requirements: When required by law, regulation, or legal process.
• Member directory: Your name, graduation year, and professional title may be visible to other verified members in the alumni directory, subject to your privacy settings.

4. Cookies

Our website uses cookies and similar technologies to enhance your experience. These include:

• Essential cookies: Required for authentication, security, and basic site functionality.
• Analytics cookies: Help us understand how visitors interact with our site so we can improve it.
• Preference cookies: Remember your settings and preferences for future visits.

You can manage cookie preferences through your browser settings. Disabling essential cookies may affect site functionality.

5. Data Security

We implement industry-standard security measures to protect your personal information, including encryption of data in transit and at rest, secure authentication mechanisms, regular security audits, and access controls. While we strive to protect your data, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

6. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal data:

• Access: Request a copy of the personal data we hold about you.
• Correction: Request correction of inaccurate or incomplete data.
• Deletion: Request deletion of your personal data, subject to legal retention requirements.
• Opt-out: Unsubscribe from marketing communications at any time using the link provided in our emails.
• Data portability: Request your data in a structured, machine-readable format.

To exercise any of these rights, please contact us at info@crugaa.org.

7. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will notify members via email or a prominent notice on our platform. We encourage you to review this page periodically for the latest information.

8. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us: